Did you hear the one about the person who never made a mistake at work? Neither did I.
Mistakes happen, both big and small. In most cases, they’re not fatal – experienced leaders will tell you mistakes are often the best learning opportunities. In fact, they can often present pivotal opportunities.
But much like life, apologies at work are hard. And hard to come by. Don’t be the person who can’t say sorry; learn how and when to apologize, and how not to. This article has a great rundown of how to do it correctly, and how to unwind your own defensiveness and find the courage to say sorry.